The impact of franchisee training and employee development
Every franchise system revolves around the quality of its franchisees and the decisions they make in their business.
A “human in the loop” in customer service
Ensuring your business provides exceptional customer service remains a sure-fire way for you to retain customers and enhance your reputation for survival and even growth during these challenging times.
Shooting for the stars
The keys to achieving goals lie in asking the right questions, the power of the pen and emotions, says Ian Christelow of ActionCOACH.
The business benefits of a franchise-wide employment ethos
Franchisors have many plates to keep spinning at one time, meaning employment culture can be neglected. Sue Tumelty explores the importance of this underestimated business element.
Innovative Ways to Save Energy in the Workplace
Energy costs usually only go in one direction for people, therefore, finding more creative and innovative solutions to decrease energy prices can become a priority.
Secrets of success
There is no doubt that being part of a reputable franchise has the potential to provide massive advantages to any new business owner.
Home working challenges in the franchise sector
Franchisors and franchisees alike face many challenges during the pandemic – with unusual working practices being close to the top of the list. HR expert Sue Tumelty explores how to tackle the many challenges of home working.
Sparkle Cleaning helps the UK cleaning industry
There are many cleaning companies in business who have been affected negatively by the current COVID-19 pandemic.
How to motivate your team
There are lots of reasons why productivity can falter; outside influences play their part, but your business’s productivity can also be affected by your team’s motivation and ability to share good ideas.
