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Subscription Terms and Conditions

These are our subscription terms for ‘Elite Franchise Magazine’ (“the Magazine”). If, for any reason, you do not agree with these terms and conditions, please do not subscribe to our title.

Please email our customer services department on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01245 673 700.


Your subscription is with Channel Edge Media, registered company name Channel Edge Media Limited., registration number 09618244. Registered offices: Channel Edge Media Limited., Regency House, 16 Victoria Road, Chelmsford, CM1 1NZ

Contract Formed

When you submit your subscription order online, via post or you confirm subscription by phone and the subscription payment is processed (and in each case you have acknowledged agreement to these terms and conditions), you are entering a legal binding contract and your contract is formed. You will receive confirmation of the payment via email within 14 days of agreeing the order. 

We reserve the right to not accept or process or fulfil the order, and a validation check will be carried out by us to check your identity and the bona fides of the order. If, for any reason, we are unable to process payment authorisation by your card issuer, or if we are unable to accept the order, we will notify you. If payment has already been processed, we will refund it to your payment card in full.


We will deliver the Magazine(s) to the address given when you place the order. Any order placed will commence for the next available issue, so please allow up to 28 days to receive your first issue. You agree that we are not responsible if you have given us the incorrect address for delivery. You also agree that we will not refund the cost of any distributed Magazine(s) that are delivered to the incorrect address given. We ask that you notify us immediately if you move address so we can update your subscription delivery details. You may not sell or authorise for sale or authorise others to sell the Magazine(s) delivered to you, in whole or in part. You acknowledge that as between us and you, all intellectual property rights in the Magazine and/or any part of it, are owned exclusively by us throughout the world for the full period of copyright.

Delayed Delivery/ Non-Delivery

We will not be held liable for any delay of delivery or non-delivery of the Magazine as a result of the following circumstances.

(i) Where payment has been refused via your card issuer and/or we are unable to process payment. 

(ii) Where a delay or failure or failure to publish is due to unforeseen circumstances out of our control, or the control of our agents. This includes, but is not restricted to: postal strikes, labour disputes or malicious damage involving employees, strikes, legislative constraints, failure of transport infrastructure, failure of telecommunication links, utilities failure, fire, flood, government act, act of God.

Cancellations and Refunds

Where a minimum term of 12-month subscription is ordered, cancellations are not permitted until the end of such period, nor is part cancellation or reimbursement of cost of issues not yet sent to you. However, we allow an initial cancellation period of subscription within 14 days of formation of this  contract. You will need to write to our customer services team within such period at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide the reason for cancellation. You will receive a full refund, made in sterling. Your card provider may charge a fee to convert this back to your local currency.

Price guidelines

Prices are clearly displayed online at  Prices include delivery charge and VAT (where applicable). You will make a one-off payment for a 12-month term within 7 (seven) days of formation of your contract. We reserve the right to increase or decrease our pricing at any time, and will occasionally run reader offers and events promotions at a reduced price to attract new subscriptions (“Reduced Price Sales”). The price which you agreed to for the 12-month subscription at that particular time is the price you are contracted at, and will not be increased or decreased for you during that 12-month period. You agree that you are not entitled to any refund of the subscription cost initially agreed in relation to Reduced Price Sales.

This subscription will automatically renew on a yearly basis, unless you notify us not less than 30 (thirty) days in advance of the annual renewal date that you no longer wish to subscribe. We will also notify you at this time of any changes in price for the next annual subscription period.

If, for any reason, an error has occurred in terms of pricing you are offered for your order, we will notify you immediately. You will need to contact us to reconfirm the order, and if we are unable to contact you, it will be cancelled. If payment is taken incorrectly and processed twice, we will refund you the additional payment made.

Authorisation of Payment

If you are not over 18 years of age or not using your own payment card, you must ask permission of the credit/debit card holder. By submitting payment, you are representing  that you have obtained the express prior permission of the credit/debit card holder. 


Our liability to you in the event of any edition of the  Magazine being lost in despatch by us shall, at our discretion, be limited to replacement of the missing issue. We confirm that the Magazine shall match the description of the product you purchased and that we will deliver the Magazine to you using reasonable care and skill and within a reasonable period of the publication of each issue of the Magazine. To the extent permitted by law, we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury cause by our negligence or that of any of our employees or agents.

Personal Information

We use the personal and transactional information you supply to us to fulfil your subscription order. [We and any other companies associated with us may use your [details – which details?] and any information you provide us with primarily for the purposes of managing your relationship with us. You agree, however, that we may share this information with third parties for the purpose of debt recovery and marketing activities {Scott you need to be precise about what information is collected and what it is used for}]. You acknowledge and agree that such data may be held by us (and/or transferred) outside the European Economic Area. You further agree that we may communicate with you via email or other electronic means.]

You have the right to request access to any personal information that we hold about you by writing to us and enclosing a cheque for £10, made payable to Channel Edge Media Limited.. If you have any other questions or concerns regarding the way we handle or process data that may include you or your business, please email our customer services team on This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also request the deletion of personal information about you and/or that we cease to process your personal information and/or that we cease to use your personal information for marketing purposes by emailing us at the same email address and we will comply with any such request promptly.

We confirm that we use reasonable efforts to ensure that purchasing your subscription through  us is completely safe and secure, but we shall not be responsible for any loss of data or any other loss in the event that such security is compromised. In particular, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the personal or payment information you provide us. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use by a third party.

If you pay using your credit card, debit card or PayPal account, your order is processed by Paypal. This is reputed to be one of the most secure online payment systems in the world. 

We do not store credit card details, nor do we share customer payment details with third parties. Your bank or credit card statement will be processed under our company name, Channel Edge Media Limited..


These terms and conditions are subject to change at our election. We shall notify you of any such changes by email and/or update these terms and conditions on our website. Once we have communicated any such changes by email, or by updating our terms and conditions online you will automatically be bound by the revised terms and conditions.

Subscription Term

If the Magazine changes frequency (so that the intervals between editions are longer than monthly), we will honour the number of issues that were originally due to you when the contract was formed.

Governing Law 

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts, notwithstanding the jurisdiction where you are based.


If you have any queries about the subscription, please do not hesitate to contact us:

Post: Channel Edge Media Limited., Regency House, 16 Victoria Road, Chelmsford, CM1 1NZ
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Tel: 01245 673 700


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