Insights from the UK AI safety summit: Glimpse into the future of AI regulation

Wednesday, 15 November 2023 Mark Scott

As everyone will be well aware the UK recently hosted the AI Safety Summit, a two-day event that brought together government leaders, ministers, industry experts, academics, and civil society representatives from around the world

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Franchise insight: Communication, brand integrity and supporting long-tenured franchisees

Friday, 15 September 2023 Tim Morris

Tim Morris is the MD of specialist franchise communications business, Cymphony. After a lifetime dedicated to franchising, Tim says there is little else he can say that he’s so passionate about

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The future of AI in customer service

Friday, 11 August 2023 Tim Morris

How will you know if you’re dealing with a robot or a human being?

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Unlocking tech success with a non-tech background

Wednesday, 09 August 2023 David Kim

When searching for employment opportunities, it is common to come across job requirements that emphasise the need for industry-specific experience or, at the very least, a strong familiarity with the sector

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Harnessing technology for laser-sharp focus and boosting productivity

Monday, 24 July 2023 Zoe Price

The ability to multitask is an envious skill. Living in a world where multitasking is praised, and our attention is constantly divided among numerous tasks, achieving laser-sharp focus can often feel like a Herculean endeavor

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Chat your way to more leads

Monday, 05 June 2023 Tim Morris

As technology continues to evolve and shape how we communicate, the role of web chat has become increasingly important for franchisees and franchisors alike.

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What do you need to consider when adopting new technology?

Thursday, 05 October 2023 Mark Scott

The integration of new technology into a Franchise business is a decision not to be taken lightly, as it requires careful consideration and planning

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What opportunities does AI present to the franchising sector?

Friday, 01 September 2023 Fiona Boswell

As with many businesses across franchise businesses which span many sectors from retail to hospitality, care and leisure, AI is being embraced as a way of improving business performance

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Leveraging artificial intelligence to empower your franchise in the education sector

Thursday, 10 August 2023 Frank Milner

Artificial intelligence (AI) is here to stay. Its rapidly evolving capabilities have been placed at the forefront of discussions for businesses around the world

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Do you use too many technology systems in your franchise?

Tuesday, 08 August 2023 Mark Scott

Over the last 2 years in my role at Azura, I am constantly surprised by how many different systems franchisors use to manage their business, including good old-fashioned spreadsheets to capture data

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How to make guest Wi-Fi a brand standard

Tuesday, 04 July 2023 Simon Vaughan

Earlier this year, I attended the Multi-Unit Franchising Conference in Las Vegas. I didn’t need much convincing beforehand, but am now in complete agreement that the USA is “the inarguable home of franchising.”

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