As everyone will be well aware the UK recently hosted the AI Safety Summit, a two-day event that brought together government leaders, ministers, industry experts, academics, and civil society representatives from around the world
Franchise insight: Communication, brand integrity and supporting long-tenured franchisees
Tim Morris is the MD of specialist franchise communications business, Cymphony. After a lifetime dedicated to franchising, Tim says there is little else he can say that he’s so passionate about
The future of AI in customer service
How will you know if you’re dealing with a robot or a human being?
Unlocking tech success with a non-tech background
When searching for employment opportunities, it is common to come across job requirements that emphasise the need for industry-specific experience or, at the very least, a strong familiarity with the sector
Harnessing technology for laser-sharp focus and boosting productivity
The ability to multitask is an envious skill. Living in a world where multitasking is praised, and our attention is constantly divided among numerous tasks, achieving laser-sharp focus can often feel like a Herculean endeavor
Chat your way to more leads
As technology continues to evolve and shape how we communicate, the role of web chat has become increasingly important for franchisees and franchisors alike.
What do you need to consider when adopting new technology?
The integration of new technology into a Franchise business is a decision not to be taken lightly, as it requires careful consideration and planning
What opportunities does AI present to the franchising sector?
As with many businesses across franchise businesses which span many sectors from retail to hospitality, care and leisure, AI is being embraced as a way of improving business performance
Leveraging artificial intelligence to empower your franchise in the education sector
Artificial intelligence (AI) is here to stay. Its rapidly evolving capabilities have been placed at the forefront of discussions for businesses around the world
Do you use too many technology systems in your franchise?
Over the last 2 years in my role at Azura, I am constantly surprised by how many different systems franchisors use to manage their business, including good old-fashioned spreadsheets to capture data
How to make guest Wi-Fi a brand standard
Earlier this year, I attended the Multi-Unit Franchising Conference in Las Vegas. I didn’t need much convincing beforehand, but am now in complete agreement that the USA is “the inarguable home of franchising.”
Use technology to work smarter
It was Abrahm Lincoln that said: “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”