Drain Doctor

Drain Doctor launched here in the UK in 1994. Since then, it has become one of the nation’s largest full-service emergency plumbing and drainage company,

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Drain Doctor launched here in the UK in 1994. Since then, it has become one of the nation’s largest full-service emergency plumbing and drainage company, working in both the commercial and domestic sectors. Just like its sister company in America, Drain Doctor is fully committed to maintaining a reputation for delivering the highest level of customer service. 

In fact, Drain Doctor is the UK’s most trusted drainage and plumbing company, achieving a 4.8/5 rating on Trustpilot.com! This is testament to the high quality, essential work Drain Doctor technicians complete on a daily basis.

Let’s face it, the idea of starting a plumbing and drainage business might not be the most appealing to those outside of the industry. But when you hear about the earning potential, unwavering demand for services, thorough training and franchise support that Drain Doctor franchisees are experiencing, you might just change your mind…

For ambitious franchise seekers, the Drain Doctor franchise model has been designed so that franchisees can build a long-term, sustainable, multi-van operation and have the potential to earn a six-figure salary. Most importantly, due to streamlined systems and a dedicated back-office support team, driven individuals can begin their Drain Doctor business without previous plumbing or drainage experience!

EF100 People's Choice Award

Contribution
Drain Doctor has 30+ years of trusted franchising with nearly 40 UK locations. Guided by our values - Respect, Integrity, Customer focus, and Fun - we support franchisees to grow sustainable, community-focused businesses. As part of Neighbourly Brands and a BFA member, we champion ethical franchising, staff development, and local community initiatives, combining commercial success with social impact.
Support
We provide consistent coaching to drive growth and performance. Franchisees get dedicated BDM support, weekly for 12 weeks, then monthly, plus ongoing guidance. Under MD Tom Acland, training expanded via conferences, seminars, workshops, and peer sessions. Our Franchise Advisory Council shapes development and helped launch a new Learning & Development platform, website, and refreshed branding.
Innovation
Drain Doctor stands out with proven operational models and a franchisee-first approach. Our “14 Step” domestic and “12 Step” commercial processes ensure efficiency, root-cause solutions, and high customer satisfaction. Franchisees enjoy three revenue streams, dedicated support, generous territories, and incentives for growth, creating a scalable, profitable, and sustainable business.
Future
We aim to grow UK coverage and exceed £30M in network revenue within three years by expanding franchisees’ businesses, launching new revenue streams, and opening company-owned stores. We’ll empower franchise partners with sales support, digital tools, and marketing, while exploring international expansion to strengthen our network, brand presence, and long-term value.

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Minimum Investment
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£ 0 £ 250,000