Privacy Policy

At CE Marketing Group, we’re committed to protecting and respecting your privacy.

This policy explains how, when and why we collect personal information about our subscribers, advertisers and people who visit our website, how we use it, the conditions under which we may disclose it to others, including third parties, and how we keep it secure.

For further information, or any questions regarding this policy should be directed to: [email protected], by writing to: FAO: Compliance Officer, CE Marketing Group Ltd, Willow House, 29 The Willows, Colchester, Essex. CO2 8PY, or alternatively by calling: 0345 299 3691.


The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you certain details as a ‘data controller’.

We’re CE Marketing Group Ltd (company reg: 12059972), the company behind Elite Franchise, the multichannel platform connecting franchisors and franchisees. We provide content via our quarterly publication (online and offline), on our website ( and via direct e-Communications to our subscribers. We also offer advertising opportunities to brands looking to connect with small business owners.

CE Marketing Group Ltd comprises of Elite Franchise, Elite Business and (Chelmsford City). The trading address is: CE Marketing Group Ltd, Willow House, 29 The Willows, Colchester, Essex. CO2 8PY. Our registered address is: 29 The Willows, Colchester CO2 8PY, VAT number: 326 2127 31, ICO registration number: ZA364028. Our nominated representative is Amy Coleman, who can be contacted at [email protected] ; 0345 299 3691.


We obtain your details when you use our website, for example, when you download the latest edition of our magazine, contact us about our products/services or if you subscribe to Elite Franchise and/or our weekly e-Newsletter. We also may collect your details upon meeting at an event, or within a phone call.


The personal data we collect from you may include: your name, address, email address, contact number(s) and IP address. We also may collect information from you surrounding your ‘area of interest(s)’ this includes what content/services that are of interest to you, as well as pages you have visited on our website. If you pay to subscribe to Elite Franchise, your payment details are not held by us, it is collected by a third party payment secure payment provider.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:

• you have given consent to the processing of your personal data for one or more specific purposes;

• processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

• processing is necessary for compliance with a legal obligation to which we are subject;

• processing is necessary to protect the vital interests of you or of another natural person;

• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

• processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.


We may use your information to:

• Complete any subscription requests to Elite Franchise

• Complete any advertising requests on Elite Franchise

• Complete any press release requests on Elite Franchise

• Send you relevant content updates that you have requested, and may be of interest to you

• Send you relevant products/services that you have requested, and may be of interest to you

• Invite you to an event that you have requested, and may be of interest to you

• Seek your views/comments on the services that we provide

• Request that you update your preferences

• Notify you of changes to our services

• Process a job application

• Process a comment on our content

If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you. If you are a new customer, you will only be contacted if you agree to it.

If you don’t want to be contacted for marketing purposes, please do not tick the relevant opt-in box that you will find on screen. In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section, you can let us know at any time by contacting us at [email protected], and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible services to you. In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.


We will not sell or rent your information to third parties, nor will we share your information with third parties for marketing purposes.

We may occasionally send e-Communications to you, or advertise third parties services via our own website, e-Communications or magazines however your details are not then shared.

Third party service providers working on our behalf: Occasionally, service providers, agents or subcontractors may be given your information for the purpose of completing tasks and providing our services to you on our behalf (for example, requesting that you update your preferences). When we use third party service providers, we will only disclose information that is relevant and vital to completing the requested task in order to deliver the agreed service. To ensure that your data is protected when working with third party service providers we have a contract in place that requires them to securely handle your data and doesn’t allow them to use your information for theirs or any other company or individual’s marketing purposes. These are the third parties that have access to your personal data: dotmailer Limited, whose registered office is at No 1 London Bridge, London, SE1 9BG. Registered in England and Wales under company number: 03762341; SurveyMonkey UK Ltd Sixth Floor, One London Wall, London EC2Y 5EB. Company number: 08809262; Fusemetrix Group Limited, Bell House Seebeck Place, Knowlhill, Milton Keynes, MK5 8FR. Company number: 09284035.

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

When you subscribe to Elite Franchise, providing you are requiring a paid subscription, your payment is processed by a secure payment provider. If you have any questions regarding our provider, PayPal, please contact us.

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Data is owned by CE Marketing Group Ltd and kept securely. In the instance that CE Marketing Group Ltd was to be sold in its entirety or by individual asset, merged with another company, was legally required to disclose or share your personal data to comply with any legal obligation or otherwise restructured we will take all necessary steps with the aim of ensuring your data is protected.


When you provide us with your personal information to subscribe to Elite Franchise or download any material from our website ( we require your acceptance of the content of this privacy policy, that you consent to our collecting it and using it for that specific reason only.

If for a secondary reason, for example marketing, with your permission, we may get in contact with you with offers/updates that we think could be relevant or of interest to you. You have the choice as to whether or not you want to receive these from us. If you do not want to receive direct e-Communications from us, then you can update your preferences at any time in the following ways:

• Selecting the your choices by ticking the relevant boxes when you subscribe (online, by phone or at an event)

• Visiting our preference centre and updating your profile

• By email: [email protected]

• By phone: 0345 299 3691

• By writing to us: FAO: Compliance Officer, CE Marketing Group, Willow House, 29 The Willows, Colchester, Essex. CO2 8PY

With your consent, we may send you emails about our content, products, or services that could be of interest to you. We use Dotmailer as our email marketing platform to communicate with our subscribers and advertisers. Dotmailer offers a double opt-in service and full visibility of any of your information used by this service and the option to unsubscribe at any time which will delete any of your personal data.

We will only hold your data for as long as we need to in order to use it as described in this policy and/or for as long as we have your permission to keep it. In any event, we will conduct an [annual] review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it. We offer withdrawal of consent and deletion of your data at any time upon your request.

You have the right to ask for a copy of the information that CE Marketing Group Ltd hold about you.


Like many other websites, we use cookies. ‘Cookies’ are small pieces of information that are placed on to your computer and stored in your hard-drive – the use of cookies allows you as a site user to have a better experience when visiting our website.

We only use anonymous cookies, which means that our cookies are not collecting any information that would allow you to be identified personally. We collect data about your browsing behaviour/patterns to enable us to improve our website and provide you with more content that could be of interest to you.

If you’d rather that our site and others didn’t enable cookies, you can disable them. There are a number of ways that you can do this, however we’d suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance on most browsers.


Our payment provider along with other third party partners that we use will have their own privacy policies. Once you are redirected to a third party website, you are no longer governed by this privacy policy even if you access them using links from our website.

When you click on links from our website they may redirect you away from We are not responsible for the privacy practices of other sites and would encourage you to read their privacy statements.


We would recommend that any user of our website and/or subscriber is of a minimum age of 16 in order to find the content and services of interest.

If you are aged 16 or under, please get your parent/guardian’s permission before sharing any personal data or information with CE Marketing Group Ltd.


You can ask us not to use your data for marketing. You can do this by indicating your preferences on our forms, or by contacting us at any time at [email protected]. Under the GDPR, you have the right to:

• request access to, deletion of or correction of, your personal data held by us at no cost to you;

• request that your personal data be transferred to another person (data portability);

• be informed of what data processing is taking place;

• restrict processing;

• to object to processing of your personal data; and

• complain to a supervisory authority.

You also have rights with respect to automated decision-making and profiling as set out below.

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at [email protected].


In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.

The right described above does not apply in the following circumstances:

• the decision is necessary for the entry into, or performance of, a contract between you and us;

• the decision is authorised by law; or

• you have given your explicit consent.


Where we use your personal data for profiling purposes, the following shall apply:


• Clear information explaining the profiling will be provided, including its significance and the likely consequences;

• Appropriate mathematical or statistical procedures will be used;

• and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and

• All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.


We keep this policy under regular review. It was last updated in May 2018. We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and/or disclose it and your choices.


If you would like to: access, correct, amend or delete any information that we have about you, register a complaint or would like further information about this statement or any information on our website please email: [email protected], write to us: FAO: Amy Coleman, (Compliance Officer) CE Marketing Group Ltd, Willow House, 29 The Willows, Colchester, Essex. CO2 8PY, or alternatively call: 0345 299 3691.

We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this privacy policy or any breach of it.