ActionCOACH UK wins three global awards and WorkBuzz 5-star franchisee satisfaction award

ActionCOACH UK earned three global awards at the 2026 conference in Goa and received WorkBuzz's 5‑star franchisee satisfaction award, highlighting strong support, peer networks and high confidence among partners

ActionCOACH UK earned three global awards at the 2026 conference in Goa and received WorkBuzz's 5‑star franchisee satisfaction award, highlighting strong support, peer networks and high confidence among partners.

ActionCOACH UK has secured three major honours at ActionCOACH’s 2026 global conference in Goa, India, extending a record of top global awards for eighteen consecutive years.

Three more global titles for the UK

Managing Director of ActionCOACH UK Julie Wagstaff expressed her continued pride at the UK team’s impeccable consistency. She said, “18 years at the top is not down to one person – it is our franchise partners and support teams putting in the work, year after year. Consistency on this scale never comes from complacency; it comes from always learning and always striving to improve our model.”

The awards presented at the end of July at The St. Regis Goa Resort were Global Company Firm of the Year (Ian Christelow & Julie Wagstaff), Global Firm of the Year (Gary & Steve Mullins) and Global Premium Practice of the Year (Anu Khanna).

Franchisee satisfaction hits a new high

The network’s achievements on the global stage were reinforced by the latest WorkBuzz Franchise Satisfaction Benchmark Survey, which recorded an overall franchise satisfaction score of 84 percent, up from 78 percent in 2025. WorkBuzz, an independent company that gathers feedback from over 300 franchise brands, placed ActionCOACH UK in an elite club of two franchises receiving a five‑star rating every year since the survey began in 2013. This year’s results highlight standout performance across training, support, culture and leadership: 98 percent of franchise partners believe ActionCOACH’s field support aids their operations; 96 percent value the strength of peer support across the network; 94 percent trust in ActionCOACH’s range of products and services; 93 percent feel confident in ActionCOACH’s franchise system.

Sharon Weston, Head of Franchising at WorkBuzz, said, “What this shows is franchise partners already had high levels of confidence in ActionCOACH UK, but the brand continues to look for ways to improve,” and added, “To maintain this level is outstanding and a real signal to prospective franchise partners of what the network is like.” Julie added, “We are really proud to sustain this level of success for well over a decade. Winning on the global stage and hearing such positive words from our own franchise partners are two versions of the same story – people back this network because it delivers. It is recognition our model works and, most importantly, it is what lets us have such a meaningful impact on thousands of business owners up and down the country.”

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Andy Swales
Andy Swales
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