ActionCoach wins Best B2B Franchise for second year in a row in the Best Franchise Awards

It is important franchises keep their franchisees happy with constant training and support throughout their career, ensuring they taken care of every step of the way.

ActionCoach wins Best B2B Franchise for second year in a row in the Best Franchise Awards

It is important franchises keep their franchisees happy with constant training and support throughout their career, ensuring they taken care of every step of the way. The Best Franchise Awards, which took place on November 28, honoured franchises who achieved great satisfaction and feedback from thousands of their employees across the country. ActionCOACH was recognised in the Best B2B Franchise category for its second consecutive year.

ActionCOACH was ranked top three for franchisee satisfaction following an anonymous independent online survey, where franchisees across the country left feedback on their businesses. A panel of franchise industry experts then interviewed all three companies and in a unanimous decision, awarded ActionCOACH with the top prize.

“This is a conference we never miss,” Ian Christelow, ActionCOACH UK Co-founder, attended the Best Franchise Conference & Awards event said. “The team at WorkBuzz always manages to pull together a programme to share best practice from franchise colleagues and combine that with entertaining and motivational speakers – this year was no exception with the inspirational Ian ‘Woody’ Woodhouse as keynote.”

“The award means so much to us at the ActionCOACH UK Support Office. When the lion’s share of the award win is down to the level of satisfaction ratings our franchise partners score us, it really is very special. These outstanding results year after year makes ActionCOACH one of just 4 franchises to receive a 5-Star Franchisee Satisfaction rating 7 times!”

Since 2011, over 200 franchisors took part in the WorkBuzz Franchise Satisfaction Survey where franchisees rated their franchisor according to its products, services and infrastructure.

The results of this survey produced a benchmark of satisfaction scores and the franchises who score the highest are invited to present to high-scoring franchises a panel of judges for the Lloyds Bank Best Franchise Awards. ActionCOACH beat two other shortlisted franchises in the category, Pink Spaghetti and The Wheel Specialist, and snagged the top spot for Best Business-to-Business Franchise this year.

Prior to their first win of the Best B2B Franchise category in 2018, ActionCOACH also took three consecutive wins for the UK’s Best Mid-Priced Franchise.

It is important franchises get the recognition they deserve for their outstanding employee contributions. Feedback is essential in understanding what franchisees need in terms of support and training in order to create a happier workforce and take their company to greater heights.

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Latifa Yedroudj
Latifa Yedroudj
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