Recognising that it’s only when franchisors and franchisees work together that they can become more than the sum of their parts, the new bfa HSBC Franchise Awards celebrated them both together for the first time at the end of June. And with 12 franchisors and franchisees being honoured for their efforts over the last year, it’s safe to say that there was plenty to feel festive about.
Bluebird Care, the homecare franchise, was named Franchisor of the Year after impressing the judges with its company culture, franchisee support, innovative practices and commitment to franchising ethics. Winning the top gong was even more impressive considering that the franchisor went up against Driver Hire and Expense Reduction Analysts, which won the silver and bronze medals respectively. Among the other notable winners of the night were Heritage Healthcare, the homecare franchise, which was crowned Emerging Franchisor of the Year and InXpress, the delivery franchise, which claimed the Brand Innovation award.
For Hannah Drury of Caremark Sutton, the homecare franchise, the night was one of dual celebrations. Not only was she named Young Franchisee of the Year, her efforts to go above and beyond in her service also saw Drury claim the prestigious Franchisee of the Year award after a vote from the audience. Other notable winners included franchisees from Puddle Ducks, Water Babies and the Creation Station.
Commenting on the winners, Pip Wilkins, chief executive of the bfa, said: “Every year the standard gets higher and we demand substantial evidence of success for both the franchisors and franchisees. Our winners truly showcase British entrepreneurial talent and pay testament to their sustained franchising excellence. Everyone should be extremely proud of themselves.”
Meanwhile, remarking on the franchise’s win, Duncan Berry, COO at Bluebird Care, said: “We are absolutely delighted to have received this recognition from the franchise industry. It really endorses the strength of the brand and level of support that is provided to help further differentiate our network of franchisees. There is a huge amount of collaborative effort that goes into delivering in excess of 28,000 home care visits each day and we feel very honoured that the Bluebird Care business has been recognised in this way.”
It’s good to see successful franchisors and franchisees getting their due and we certainly hope you join us in sending them all a hearty congrats.”