Since its establishment in 2002, Concept has become a prominent name in insurance claims management. This franchise offers a unique opportunity for entrepreneurial individuals eager to excel in property and project management. At the core of its business model lies an emphasis on support, flexibility, and financial success.

Concept Claim Solutions specialises in a wide range of property damage insurance claims, which include those arising from fire, storm, and water damage. Franchisees are equipped to deliver invaluable assistance to clients at no cost, alleviating the burden faced by policyholders during challenging situations.
Financially, franchisees reap significant benefits through direct payments from insurance companies, allowing them to enhance profitability while maintaining low overhead costs. The model stands out especially because it eliminates the complexities associated with inventory management and franchisees enjoy the flexibility of working from home, creating an appealing work-life balance.
The selection process for prospective franchisees at Concept Claim Solutions is thorough and aimed at identifying individuals dedicated to ethical practices and exceptional customer service. This unwavering focus on integrity significantly enhances the franchisor’s reputation and ensures clients feel valued and supported during their claims journey.
To bolster its franchisees further, Concept Claim Solutions offers an extensive support network that includes access to a pool of qualified contractors. For newcomers to the industry, this comprehensive infrastructure simplifies operational management, enabling franchisees to carry out their roles confidently and effectively. Resources provided by the head office equip franchisees with the tools necessary to build and grow a business whilst ensuring they are well-prepared to meet the needs of their clients.
Recognising the vital role of lead generation in business success, Concept Claim Solutions has made strategic adjustments to enhance customer engagement and expand revenue opportunities for its franchisees. After discovering that previous digital advertising initiatives had not produced optimal results, the franchise shifted its focus toward developing referral partnerships. This new approach has proven successful in fostering engagement and generating consistent business, reinforcing the franchise’s standing in the marketplace.
In 2024, the accolades bestowed upon Concept Claim Solutions highlight its operational excellence and commitment to innovation. The franchise secured the title of ‘Best Insurance Claims Management Service Provider’ and ‘Client Service Excellence Award’, alongside being a finalist for the ‘Franchisor Trailblazer’ at the HSBC BFA Awards. Such recognition underscores its dedication to quality service and ongoing growth.
With a minimum investment of £15,000 required to secure the loan for the franchise fee of £32,995 plus VAT, individuals have an opportunity to tap into the growing market of insurance claims management.
By joining this thriving franchise, entrepreneurs embark on a rewarding journey that has the potential to positively impact lives and offer a pathway to financial independence and business success.
Contact Concept Claim Solutions’ recruitment team today to learn more about becoming a franchise partner.
Testimonials
“Since joining in September 2022, Head Office has provided outstanding support for all aspects of running my new franchise business. They have well-structured software tools for the claims process, and the team is always available for guidance and advice. Plus, I appreciate the network of proven contractors for insurance reinstatement works. It’s fulfilling to support the community through charity. I couldn’t be happier with my business and highly recommend Concept Claim Solutions to anyone looking to take control of their time while earning great money.” Steven Nuttall
“Since joining Concept in 2018, the best part of my job is making a significant difference in people’s lives. Many customers, especially the elderly or vulnerable, are stressed when I arrive, having faced a tedious claims process with their insurance. It’s incredibly rewarding to see their relief once repairs are completed and their property returns to its former glory. Leaving a job with a happy customer is absolutely brilliant, and I love helping people through challenging times.” Karl Dimmock
“I started in February 2022 and absolutely love the freedom that the business gives me to manage my own time. I’ve expanded my team to three members, and I feel confident in my ability to continue achieving growth, thanks to the exceptional support from the head office. The opportunities for personal and professional development are endless, and I can’t wait to see where this journey takes me.” Junaid Shan
