pacifica

Pacifica Local

Pacifica is the UK’s top name in professional appliance repairs – and with a Pacifica Local franchise, you can launch your own appliance services business with real purpose and serious earning potential.

Minimum Investment

£ 15000

Annual Fees

£ A monthly 10% royalty on all General Sales Turnover (excluding work provided by Pacifica) with a minimum threshold payment of £250 after 3 months should you fall below the minimum monthly turnover.

Full Investment

£ 15000

Additional Funding Support

Yes, up to 70% through a third party

Franchise Industry

Home Services

Estimated Annual Profits

£ 100000

Your business. Our partnership

Running a successful business takes more than technical expertise. It takes the right guidance, reliable systems, and people who genuinely want to see you succeed. That’s what Pacifica Local is all about. 

From the very beginning, we’ll work alongside you as you establish a professional appliance service business with consistent demand and genuine value in your local area. With work allocated through national manufacturer relationships and the opportunity to develop your own customer base, you’ll have a strong foundation from the start.

Experience that works for you

Start your business for just £15,000. With low start-up costs and a launch plan refined over more than 20 years, you’ll enter an industry with consistent demand, backed by comprehensive training, proven systems and ongoing guidance. 

Our technology takes care of bookings, customer updates and day-to-day administration, giving you more time to focus on delivering excellent service and developing your customer base. Every repair helps customers save money while extending the life of appliances that might otherwise be replaced. It’s practical work that benefits households, businesses, and the environment. 

Working from your fully branded van, you’ll become the trusted local appliance expert people rely on. 

Services include:

  • Repairs for washing machines, tumble dryers, cookers, dishwashers, fridges & more
  • Appliance inspections & installations
  • Replacement parts & servicing
  • Emergency callouts & warranty work.

Supporting households and commercial clients alike, you’ll play an important role in keeping everyday life running smoothly. 

A thriving market

As more people choose repair over replacement, demand for professional appliance repair continues to grow. Pacifica has been leading the way for over two decades, helping customers save money while reducing unnecessary waste.

There are 26 million UK households, each with around four appliances – that’s more than 100 million appliances in use, with 176 million now outside their manufacturer’s warranty1. As a Pacifica Local franchise partner, you’ll be allocated a territory of approximately 130,000 households, representing around half a million potential appliances.

With indicative monthly turnover of £10,000+ for sole operators, you’ll create strong foundations. As demand increases, many partners choose to introduce additional engineers and expand into neighbouring territories. 

In your corner

At Pacifica Local, we see ourselves as your long-term partner. We’ll work alongside you with practical advice, proven systems, and ongoing coaching to help you achieve your ambitions. 

Working with Pacifica Local means you’ll benefit from:

  • Low-cost entry into a resilient, scalable industry
  • Work allocated through national contracts from the outset
  • Ongoing guidance and practical advice
  • City & Guilds assured training and industry-leading technology
  • A team that’s invested in your success.

What’s included

Your £15,000 investment includes everything you need to get up and running:

  • City & Guilds assured training
  • Branded uniforms, PPE & full toolset
  • Android tablet with pre-loaded business software
  • Operations manual & business set-up support
  • Marketing assets, website & PR launch package
  • Discounted trade accounts & supplier rates
  • In-field coaching from experienced engineers
  • Priority access to Pacifica’s extensive repair work.

You’ll need your own van within three months, and we’ll help you source one at competitive rates.

Room to grow

Many Pacifica Local franchise partners achieve around £10,000 turnover per month as sole operators, with opportunities to expand by adding engineers or taking on additional territories from just £5,000 per area.

Whatever your ambitions, we’ll continue working alongside you as your operation develops. 

Is Pacifica Local right for you?

This opportunity is ideal if you’d like to do meaningful work, take control of your income and work-life balance, and make a genuine difference in your local area. 

Whether you’re an experienced engineer or looking for a new direction, we’ll provide the training, tools, and expertise to help you succeed.

Built on partnership and powered by purpose. We provide the platform; you bring the passion. 

Testimonials

“There’s a real demand for a reliable, professional repair service. Pacifica Local offered everything I wanted – the freedom to run my own business, knowing I had the safety net of being backed by a trusted national brand and brilliant support network. I knew it was the right fit straight away.” – Paul Conway, Pacifica Local franchise partner for Mid-Ulster

“I wanted to build something of my own where I could really use my technical and problem-solving skills. Pacifica Local gave me the structure, training, and operational support to do that, so I can focus on the hands-on work I genuinely enjoy.

“I’ve got the independence to grow at my own pace but also the backing of a national brand that sets high standards and gives me a lot of confidence. I want to create a service people can rely on and build a business I’m proud of.” – Fawaz Ibrahim, Pacifica Local franchise partner for Derby

EF100 People's Choice Award

Contribution
As an ethical franchisor, we believe it is our duty to not only foster growth but also give back. We support our franchise partners with quality-assured training, encourage the sharing of best practice across our network and are working to expand community projects such as our food bank initiative. By helping families, reducing waste and supporting local causes, our franchise partners are building trusted businesses that make a real difference in their communities.
Support
We deliver comprehensive training and ongoing mentoring to set every franchise partner up for success from day one. From City & Guild technical qualifications to marketing support, business coaching and wellbeing resources, our franchise partners are backed every step of the way. With dedicated franchise managers providing hands-on guidance, gap-closing training and tailored advice, we ensure no franchise partner is ever alone – helping them build trusted, sustainable businesses.
Innovation
We're redefining appliance repair franchising by blending the backing of a trusted national brand with the freedom of local business ownership. Our partners benefit from guaranteed day-one work, access to manufacturer relationships and unique technology that streamlines everything from job booking to parts delivery. Our rebrand has given partners stronger local identities while keeping national trust and our repair-not-replace mission helps households save money while protecting the planet.
Future
Over the next five years, Pacifica Local aims to build a truly national, franchise-first network with 100 partners across the UK. With 192 territories and 60 expansion areas, partners will have real scope to grow. We're developing new manufacturer collaborations and exploring retail-style hubs to expand services, increase visibility and unlock more revenue streams – ensuring customers benefit from trusted local experts backed by a strong national brand.

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