Building trust in a business is a long game
The current situation affects us all to some degree or another. First and foremost we are living and working through a human crisis which we all hope will come to an end sooner rather than later.
Why caring matters when growing a franchise network
Claire Simmons, founder of home care franchise In Home Care, explores how a natural ability to care has been fundamental in taking the company across the UK and Ireland.
The impact of franchisee training and employee development
Every franchise system revolves around the quality of its franchisees and the decisions they make in their business.
A “human in the loop” in customer service
Ensuring your business provides exceptional customer service remains a sure-fire way for you to retain customers and enhance your reputation for survival and even growth during these challenging times.
Innovative ways to save energy in the workplace
Energy costs usually only go in one direction for people, therefore, finding more creative and innovative solutions to decrease energy prices can become a priority.
Leadership in Franchising
It is always fascinating to understand why one individual will do better than another when given the same franchise opportunity, training and resources.
Innovative Ways to Save Energy in the Workplace
Energy costs usually only go in one direction for people, therefore, finding more creative and innovative solutions to decrease energy prices can become a priority.
Secrets of success
There is no doubt that being part of a reputable franchise has the potential to provide massive advantages to any new business owner.
Home working challenges in the franchise sector
Franchisors and franchisees alike face many challenges during the pandemic – with unusual working practices being close to the top of the list. HR expert Sue Tumelty explores how to tackle the many challenges of home working.
