Pip Wilkins, CEO at the British Franchise Association, delves into how you can find your franchisee match
While it’s important for businesses to be more inclusive, this year has seen a new wave of feminists. But has the battle for equality gone too far?
While it’s understandable you may get along better with some employees, favouritism in the workplace can be detrimental to your franchise
Culture is often cited as the key to keeping businesses together during uncertain times. However, while it’s difficult to achieve a good culture in regular businesses, it’s even harder in franchising
Every franchisor wants a good relationship with their franchisees – after all, they represent the brand. But often there are some who choose to go rogue, which can result in termination or, worse still, court proceedings
From soft skills to background checks, do you have what it takes to find the right employee for your franchise?
From releasing rats to hitting employees with bats, fast food workers have seen it all. We explore the customers who behaved badly in fast food franchises such as McDonald’s and Domino’s
Awesome social media strategies can bring both budding franchisees and customers closer to your brand
As business owners, one of the biggest headaches can be caused by employee recruitment. David Glover, managing director of Caremark, explains how improving staff retention can be one of the best medicines
Working out when you’re likely to recoup your initial investment in a franchise isn’t straightforward but there are ways to calculate a ballpark figure