Bright & Beautiful has unveiled a new seamless quote and booking tool, alongside a customer portal, as part of its continued investment in digital innovation across its franchise network

If you’re currently scouting the UK franchise industry for your perfect match, the inability to quickly analyse content in detail is actually a bit of a problem

AI tools are increasingly being deployed across franchise networks, including customer profiling, marketing automation, pricing optimisation, workforce monitoring and automated customer service

In March 2026 the BFA (British Franchise Association) polled its members to find out if they were using AI in their businesses and if so, what difference had it made?

Franchise leaders are racing to adopt AI. The ones who win will be those who use it to strengthen human judgement, not replace it

As we look ahead to 2026, the overriding feeling is that the appeal of franchising and being your own boss is only getting stronger

I loved attending the BFA Conference this year and, as expected, there was a lot of discussion about AI

AI is transforming how aspiring franchisees find opportunities. It covers everything from analysing reputation and performance data to matching you with the ideal franchise

Discover how AI is revolutionising franchise development, saving time, nurturing smarter leads and driving growth with automation, personalisation and cutting-edge tools for the future

Artificial intelligence?
Aggravating idiocy?
Alarming imperfection?

When I launched Football Fun Factory, my focus was simple. I wanted to bring the joy of football to as many children as possible through a network of passionate, local Head Coaches (franchisees)

Explore how AI aligns with the Five Fs model I developed to help you build your franchise’s fame without losing your balance