Dapo Shonola is the managing director at Caremark North Herts & Stevenage, part of Caremark, the home care franchise network helping people live independently in their own homes. Dapo bought the established business as a resale in 2022, after four years in the army and more than 20 years in the public sector. Dapo writes the monthly Franchise Diaries column for Elite Franchise, sharing the realities of running a home care franchise, from recruiting and supporting carers to building trust with local families.