After a successful 30-year+ career in banking, Karen started her first business in 2016. Her second business, Franchise Business Training and Consultancy, is a recognised BFA Advisor helping owners, ranging from global franchisor brands to individual franchisee businesses, plan and achieve success. Regarded as a “glass half full” person, Karen has developed a reputation for delivering significant “value add”, often when others said it could not be done, and for doing it with a smile.