Code Ninjas, the world’s largest and fastest-growing
kid’s coding franchise, boasts a global network of over 300 franchisees. Each
and every one has completed Code Ninjas’ specialist franchisee training at the
brand’s HQ in Pearland, Texas. As the latest cohort of UK franchisees returns
to the UK having just undertaken their own training week, CEO and Co-Founder David
Graham offers insight on how new franchisees can get the most out of their
training.
Undoubtedly, one of the biggest advantages of investing in a franchise model is the training programme you’re provided with as part of the franchise fee. Whether that comes in the form of a physical training manual, more on-the-job experience, or a combination of the two – it’s worth its weight in gold. My number one tip for making the most of franchisee training? Use the tools you’re given – and use them well. Anyone that has attempted to build a piece of flatpack furniture will tell you that for free. There is so much more to making the most out of your franchise training than simply showing up. The second you enter the training room, make a concerted effort to ask questions. Proactively collect as much information as possible about your future business.
Another major benefit of franchise training is that, more often than not, you’ll be learning alongside other budding entrepreneurs who are all at the same point in the process as you. This is a rare and significant opportunity to build your own network of peers and mentors. I’d wholeheartedly recommend nurturing this professional relationship throughout the course of training week and beyond. It’s always encouraging to have a friendly voice at the other end of the phone – especially if that voice is in the same boat as you. Start a dedicated WhatsApp or messenger group so that you can keep in touch or meet up for social occasions from time to time.
Whilst I’m on the topic of social occasions, many franchisors require new franchisees to travel internationally to overseas head offices or training facilities for initial training. Bear in mind that a training week isn’t an opportunity for a holiday. Whilst your franchisor will understand the need for down-time during the training experience, it’s imperative that every activity undertaken during that time constantly refers to the task at hand – learning and development. Set the good example you would have demonstrated during the initial interview process by showing up – on time, and ready to take it all in.
Immerse yourself fully in the training experience. Once your franchise takes off, you’ll be so busy operating your business that you could find it’s a while before you’re in such an environment again. At Code Ninjas, we constantly revisit our training programme, offering our franchisees further opportunities for professional development. Any quality franchisor will facilitate ongoing training, whether that be virtual or in person, as part of their franchise package. However, nothing will ever replace your initial franchisee training, so enjoy every moment and retain as much as you possibly can.
Once you’ve returned from your training week, you’ll be all bright-eyed and bushy-tailed, ready to put all of that incredible knowledge into action. But if you’re leading a team, I’d strongly recommend sharing this insight with them whilst it’s fresh in your mind. This is a great way to set standards from the very beginning, ensuring everyone is singing from the same hymn sheet and delivering the same quality of service from day one. It will also help engrain those practices in your own mind as you teach those around you.
But most of all? Be a “yes” person. Take full advantage of every opportunity available to you. Sounds simple but I know it to be oh-so effective. As you get older, retaining new information can be easier said than done but the more you’re willing to openly explore new ground, the more you stand to gain. D
