Taking the step into franchising can be a daunting experience, especially for those who enter a well-established and busy franchise. Support from the big guys up top is often welcomed with open arms.
One of the UK’s largest bookkeeping franchises, Cloud Bookkeeping has launched a new central processing centre. Staffed with skilled bookkeepers, it will help new franchisees who are not ready to take on additional staff but have a workload higher than they can manage. This additional support will help franchisees focus their time on networking to build relationships and to expand operations; it also includes a dedicated ‘Cloud Vault’ for storing documents.
Mandy Bagot, founder of Cloud Bookkeeping, said: “Many of our franchisees are keen to grow their business beyond a workload they can handle themselves, however employing staff can be daunting and high risk at first. So we’ve employed and trained a team of two full-time staff who are based in our London head office and available to process bookkeeping work on behalf of our franchisees when required.”
The bookkeepers in the central processing centre will have the same skillset and standards as franchisees, having also received training on the company’s bespoke and trademarked bookkeeping system. This will enable them to process work on behalf of any member of the network. “This gives our franchisees the confidence to take on more and larger clients, knowing they have the resources behind them to service them properly,” Bagot adds.
“”Our franchisees now have a choice between handling the bookkeeping work themselves, employing people to do it for them or using the team in the central processing centre. We ran a successful trial last year with a few franchisees who found the service extremely helpful to free up their time whilst still delivering the high standard of work their clients expect.” Bagot explained.
Support from franchisors is paramount in growing a close-knit franchise community and being seen as a desirable and supportive franchisor has its perks. Always pleasing to see a franchise go the extra mile for its franchisees.”