AI tools are increasingly being deployed across franchise networks, including customer profiling, marketing automation, pricing optimisation, workforce monitoring and automated customer service

Restrictions on advertising foods which are high in fat, salt or sugar (known as HFSS products) is not a new concept

The start of 2026 has brought a clear message for franchise brands: compliance is no longer a theoretical discussion, it is being tested in practice

Regulatory change is reshaping the UK franchise sector as new transparency rules begin to take effect

Faced with an unusually articulate and detailed written grievance from an employee? Chances are they used AI to write it, and this could pose problems

From the Vodafone case to the Post Office scandal, recent incidents in the media have highlighted the suffering of small business owners who have placed their trust in large corporations

The recent high court decision of Ellis v John Benson Ltd [2025] EWHC 2096 (KB), has called into question the subject of good faith in franchising yet again

The very public broadcasting of an embrace by two visibly mortified C-suite executives brings office relationships – and their fallout – into sharp focus

Recent incidents highlighted in the media have again drawn the attention of parliament in debating the need for legislation to police franchisor conduct

A recent Judgment handed down in the High Court by Mr Justice Miles has shed new light on unjustified threats in the context of trade mark infringement and intellectual property rights.

The Digital Markets, Competition and Consumer Act 2024 (DMCC) which came into force on 6 April applies to businesses that provide products or services to consumer (individual) customers

When the time comes to hang up your apron, step away from the counter, or pass over the keys, you want to walk away with your effort—and your investment—rewarded