It’s all been happening at Caremark recently. In the space of a few weeks, the franchise has appointed a ‘Leadership and Management Coach’; enjoyed considerable publicity on BBC television; and reached a new significant milestone in the number of UK business partners. It also has a new puppy, but more about this small furry friend later.
Regarding the appointment of a ‘Leadership and Management Coach’, this vital position has been filled by Tracey Underwood, whose day-to-day role is to nurture the continued development of the company’s 100+ franchisees. Tracey will be a member of the support team whose head offices are in Worthing, Sussex. Tracey is an experienced and successful business coach who joined Caremark during March.
She has been tasked with the job of delivering a programme titled: ‘How do we create a high-performance environment where success is inevitable?’ Under her leadership, franchisees will undertake a nine-month programme that discusses and develops a number of topics. These include: strategic thinking, self-awareness, leadership and coaching ability.
In addition to benefitting from the work carried out by Tracey, all of Caremark’s franchise owners still receive support, advice, and guidance from their two regional managers in business development and quality assurance.
And so from Tracey to Nicole, who appeared on BBC Breakfast to speak about her role within the community as a Caremark care assistant. A press release issued by Caremark reads: ‘Nicole from Liverpool did a fantastic job of raising the profile of the home care industry and the valuable service it provides. It put Caremark at the forefront of the discussions.’
