Caremark add new team member for greater business support

Sussex-based company install pro-active coach to assist business partners.

Caremark add new team member for greater business support

It’s all been happening at Caremark recently. In the space of a few weeks, the franchise has appointed a ‘Leadership and Management Coach’; enjoyed considerable publicity on BBC television; and reached a new significant milestone in the number of UK business partners. It also has a new puppy, but more about this small furry friend later.

Regarding the appointment of a ‘Leadership and Management Coach’, this vital position has been filled by Tracey Underwood, whose day-to-day role is to nurture the continued development of the company’s 100+ franchisees. Tracey will be a member of the support team whose head offices are in Worthing, Sussex. Tracey is an experienced and successful business coach who joined Caremark during March.

She has been tasked with the job of delivering a programme titled: ‘How do we create a high-performance environment where success is inevitable?’ Under her leadership, franchisees will undertake a nine-month programme that discusses and develops a number of topics. These include: strategic thinking, self-awareness, leadership and coaching ability.

In addition to benefitting from the work carried out by Tracey, all of Caremark’s franchise owners still receive support, advice, and guidance from their two regional managers in business development and quality assurance.

And so from Tracey to Nicole, who appeared on BBC Breakfast to speak about her role within the community as a Caremark care assistant. A press release issued by Caremark reads: ‘Nicole from Liverpool did a fantastic job of raising the profile of the home care industry and the valuable service it provides. It put Caremark at the forefront of the discussions.’

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<p>That’s not all, as franchise owner Craig – from Guildford & Woking – was invited by Radio BBC Surrey to discuss recruitment. Speaking on the station’s breakfast show, Craig said it was important for the industry as a whole to improve the public’s perception of the home care sector – in order to boost recruitment. Craig believes the work is rewarding, valued and offers excellent career progression opportunities. </p>
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<p>To change the subject once again, Caremark is delighted to announce that the franchise has more than 120 UK territories. New prospective Caremark business partners undergo an eight-day induction programme, when their strengths and weaknesses are assessed. This ensures they understand the requirements of the home care industry, as well as the structure and ethics of the Caremark model.</p>
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<p>Caremark explain: ‘We look for excellent work ethic, the right personal values and the right attitude. We then teach our new franchisees about care, leadership and business ownership. When we qualify potential new owners, we look for personal qualities and not previous care experience.’</p>
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<p>Finally, Caremark is keen to announce that they have adopted a puppy called Fudge – who was born in December, 2022. He is currently undergoing 18 months of puppy training. This follows the company’s decision to form a long-term charity partnership with <a href=Canine Partners. The charity enables those with disabilities, to enjoy greater independence through the assistance of a dog.

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<p>A Caremark press release revealed: ‘This UK charity transforms the lives of people living with disabilities by training assistance dogs. Fudge will learn specific skills tailored to suit the needs of those with disabilities. He will be one of many dogs bringing greater independence and quality of life to their partners.</p>
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<p>‘These dogs offer security, companionship and practical help with everyday household tasks. These life-changing dogs also provide psychological and social benefits, such as increased confidence, social interaction and self-esteem.’</p>
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<p>This article comes courtesy of <a href=Caremark: Caremark, launched in 2005 enjoys 120 UK offices, approximately 6,000 customers and care staff and provides 110,000 hours of home care each week.

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