Petpals is celebrating 25 years in business. Kevin Thackrah on why franchise longevity is built on people, culture and supporting franchisees at every stage

Three Monkey Puzzle Day Nurseries franchisees reveal what it really takes to build a successful childcare business from scratch

As summer annual leave requests rise, planning ahead protects care continuity, supports your team and keeps customers receiving the reliable service they depend on

Discover how franchise marketing campaigns can bridge local relevance and national brand strategy for franchisees

An Easter party shows how small moments can build trust, strengthen relationships and support better retention and continuity in home care

Paranoia of any kind can really mess with your head, but it cannot undo all the hard work you have already done

We’ve recently welcomed four new business owners into the network, each coming from completely different industries – from hospitality and retail to manufacturing and even straight out of university

The idea of starting a pet care business often begins in a familiar setting – out walking the dog and starting to question whether it could be more than just part of the daily routine

The most resilient franchise brands recognise that success is not a destination. It is the stage where deeper development begins

Here, Lisa Stead, CEO of Stagecoach Performing Arts, explains why the role of a franchisee today is far less about standing in front of a class every weekend and far more about running a business

Here, Kevin Thackrah, Director of Petpals, discusses what that kind of longevity really looks like in practice – and why it still matters