A new year with a clear mission and focus on inclusivity
If the pandemic has taught us anything, it’s to appreciate the here and the now.
Why recruiting, training and launching franchisees successfully has never been more important for your franchise
Franchising is a growing sector with franchise employment having risen by an estimated 10% this year*. The need for the right recruitment, training and launch processes to maintain your franchise’s winning edge has never been more important.
Is customer service dead?
Customer service, in its simplest form, is supporting your clients and customers before, during, and after their interaction with the company, regardless of if they decide to buy your product or service.
The demand for kids coding has grown rapidly since the beginning of the pandemic
The demand for trusted, well-established and proven educational services in coding for children has seen a huge increase since the pandemic.
From NHS nurse to party entertainment franchise owner
Former NHS Nurse, Lydia Welsh, left the health sector five years ago to open Snow Princess Parties: a franchised party entertainment business now delivering over 60 parties each month with ambitions to host many more.
Another successful year for Code Ninjas
As we prepare to say goodbye to another year it is the moments of optimism that have hinted a return to normalcy that we must take with us into 2022.
How far ahead do you plan your business?
Whilst being prepared is always a good thing, sometimes it can be difficult for company owners to know how to do this and to understand its value.. Franchise owners often ask me ‘how far can we plan ahead before it becomes too far?’
The working-from-home revolution and how to capitalise on the new normal in 2021
With the development of remote working and an increase of 10% of the UK workforce working remotely in 2020 - now is the perfect time to adjust to the new normal in 2021.
Making a difference
The special people in your network are vital to making your business thrive. Kevin Thackrah, Director of the UK’s longest established national pet-care franchise Petpals knows this to be true.
The value of women in tech
In celebration of the Women in Tech festival on the 22nd and 23rd November, now is a great time to recognise the significance of their ongoing contributions to the industry.
