If the pandemic has taught us anything, it’s to appreciate the here and the now.
Franchising is a growing sector with franchise employment having risen by an estimated 10% this year*. The need for the right recruitment, training and launch processes to maintain your franchise’s winning edge has never been more important.
Customer service, in its simplest form, is supporting your clients and customers before, during, and after their interaction with the company, regardless of if they decide to buy your product or service.
The demand for trusted, well-established and proven educational services in coding for children has seen a huge increase since the pandemic.
Former NHS Nurse, Lydia Welsh, left the health sector five years ago to open Snow Princess Parties: a franchised party entertainment business now delivering over 60 parties each month with ambitions to host many more.
As we prepare to say goodbye to another year it is the moments of optimism that have hinted a return to normalcy that we must take with us into 2022.
Whilst being prepared is always a good thing, sometimes it can be difficult for company owners to know how to do this and to understand its value.. Franchise owners often ask me ‘how far can we plan ahead before it becomes too far?’
With the development of remote working and an increase of 10% of the UK workforce working remotely in 2020 - now is the perfect time to adjust to the new normal in 2021.
The special people in your network are vital to making your business thrive. Kevin Thackrah, Director of the UK’s longest established national pet-care franchise Petpals knows this to be true.
In celebration of the Women in Tech festival on the 22nd and 23rd November, now is a great time to recognise the significance of their ongoing contributions to the industry.